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What is SwapCase?

SwapCase is a marketplace for the resources behaviour support practitioners actually use. Assessments, plan templates, data sheets, visual supports and social stories, made by people doing this work under the NDIS rather than bought off a generic template site. Upload what you have already built, or find what you need without starting from a blank page.

Behaviour support practitioner at work

Our mission

Behaviour support practitioners spend a lot of unpaid hours rebuilding things that already exist somewhere. A data sheet, a visual schedule, a plan template that someone down the road wrote last month and would happily share. That work should not be repeated across the country.

So we built somewhere to put it. Sellers get paid for work they have already done. Buyers get something written for the Australian context by someone who has sat in the same rooms.

Why choose SwapCase?

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Practical: Resources you can open and use in your next session

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Made by practitioners: Built by people doing the same work you do

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Client-ready: Written to work with the participants and clients you support

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Open to everyone: You do not need a following or a business to sell here

Who we serve

SwapCase is built for NDIS behaviour support practitioners, at every level of the framework

Core

Newer practitioners building a first set of assessments, plans and data tools

Proficient

Practitioners writing comprehensive plans and looking to work faster

Advanced

Experienced practitioners with material worth selling and juniors to supervise

Specialist

Practitioners working with the most complex cases, including forensic settings

Practitioner presenting at a whiteboard

How it works

Four steps, whether you are here to buy or to sell

1

Create an account and sign up with Stripe

Signing up is free. Sellers also complete Stripe onboarding, which is what lets you be paid.

2

Upload and price resources

Add a title, description and categories so people can find it

3

Download and rate others

Keep the community going!

4

Fast, automatic payouts via Stripe

Payouts handled automatically via Stripe

For sellers

What to expect if you want to sell here

Illustration representing sellers
Who can upload resources?

Any behaviour support practitioner in Australia with material worth sharing. You do not need to be registered as a business.

What file types can I upload?

PDF, Word, Excel and PowerPoint. You'll also upload a cover image and choose a focus area, resource type, setting and age group.

How does pricing work?

You set your own price in Australian dollars, or list it for free. SwapCase takes a 20% commission and you keep 80% of every sale.

How do I get paid?

When you choose to sell, you connect a Stripe account. Payouts are automatic and typically arrive within a few days of each sale, based on Stripe's timeline.

Can I edit or remove a resource?

You can edit a resource's title and description at any time, including after it has sold. The file itself, the cover image, the price and the categories stay as published, so buyers always get what they paid for. You can also delete a resource at any time.

Can I respond to reviews?

No. Reviews are star ratings out of 5, with no written comments, so there is nothing to reply to. Only people who downloaded the resource can rate it, and sellers cannot see who left a rating.

For buyers

Finding and downloading what you need

Do I need an account to download resources?

Yes. A free SwapCase account, and an Australian one, since accounts and purchases are limited to Australia for now.

How do I purchase and access a resource?

Find the resource you need. Free resources are added to your account with one click and can be downloaded straight away. For paid resources, you'll be taken to a secure Stripe checkout. Once payment is complete, your file is available immediately in your dashboard, and you can re-download it any time.

How do I find what I need?

Filter by focus area, resource type, setting, age group, file format and price.

How much do resources cost?

Many resources are free. Paid resources are priced by the seller, and all prices are in Australian dollars.

Can I leave a review?

Yes. After downloading, you can rate it out of 5 stars (no written comment). Only people who downloaded the resource can rate it.

What if something's wrong with a file?

Use the Contact form to report it. Resources are not generally refundable, but we review every report and will sort out anything that is genuinely wrong with a file.

Illustration representing buyers

Ready to join our community?

Whether you have resources sitting in a folder that other practitioners would pay for, or you are tired of rebuilding the same data sheet, there is something here for you.